January 15th 2014

No SMB can afford to lose a customer because it can’t immediately address their needs. What if you and your staff could instantly identify a caller, locate the relevant information, route the call to the most appropriate employee, and satisfy every customer, every time? With presence information, chat capabilities, auto attendant and built-in conferencing, unified communications makes it possible to do just that.

 When to Consider Unified Communications

  • If your old phone system can no longer be supported.
  • If you are moving premises
  • If your business is growing and you want to “reach the next level”
  • If you’ve lost too many sales because opportunities are not getting to the right people quickly enough
  • If you hear too many (or any) negative customer service stories.
  • If your employees work from the road or out of the office—and you and your customers can’t reach them

Lloyds IP can provide OpenScape Office UC suite giving excellent, affordable multi-media contact centre functionality for 1 – 64 customer services staff.

So why not give us a call now on 0800 855 0456 for a demonstration?