8×8

Experience is everything

8×8 is a leading cloud provider of voice, video, collaboration and contact centre solutions for over one million users worldwide.

8×8 cloud solutions help organisations transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact centre and one system of intelligence on one technology platform, organisations can now communicate faster and smarter to exceed the speed of customer expectations.

Read about how Charterhouse partnered with 8×8 to secure CreditSafe.

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8×8 X Series

One cloud solution for voice, meetings, collaboration, contact centre and more.

Your communication software is a distinct source of speed for your business. It drives the agility and fidelity of all your employee and customer interactions, leading to less churn and more revenue.

A one platform solution for communications and contact centre gives you one system of engagement and one system of intelligence that lets you arm employees with the exact tools they need to communicate, collaborate and access data and experts. The ability to configure tailored plans across 8 service levels provides the lowest possible total cost of ownership. Enable your enterprise to operate at the speed today’s businesses require.

Find out more about 8×8’s X series.

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8×8 Contact Centre

One cloud solution for all customer contacts.

The future of customer engagement is more than a single touch point – it’s a mindset. That’s why 8×8’s cloud contact centre software is designed with customer satisfaction at its core.

 

  • Omnichannel Routing
  • Agent Productivity
  • Analytics
  • Integrations
  • Supervisor Enablement

Find out more in the 8×8 video below