How can I pickup a call ringing on another handset?
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FAQs
How can I park / Retrieve a call without a park key?
How can I pickup a call ringing on another handset?
How can I add / change an entry in the System Speed Dials?
How can I change the name of an Extension?
All phones are completely dead
Unable to make or receive external calls, internal calls are fine.
Crackling on Calls
My phone rings but I cannot answer it
Cannot hear anything on Headset/Handset+
If you have an OptiSet or Optipoint Display Handset and ARE in a pickup group
- Display shows
- Call for John Smith - pickup?
- press
key
If you have an OptiSet or Optipoint Display Handset and NOT in a pickup group
Later software
- Dial*49
- Display shows
- Call for John Smith - pickup?
- press key
Older software
Dial *49 followed by extension number of ringing handset
If you have an OptiSet or Optipoint Non Display or Analogue Handset and ARE in a pickup group
- lift handset
- Dial *47
If you have an OptiSet or Optipoint Non Display or Analogue Handset and NOT in a pickup group
- lift handset
- Dial *49 followed by extension number of ringing handset
If you have a DECT handset and ARE in a pickup group
press Green call key & Dial *47
If you have a DECT handset and NOT in a pickup group
press Green call key & Dial *49 followed by extension number of ringing handset
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